Frequently Asked Questions

Yes. Ornatec reviews destination import requirements, origin eligibility, stock preparation, route, timing and receiving-site conditions before confirming a supply pathway.

No. Ornatec is an enquiry-led procurement and advisory business for project work. Pricing and availability depend on the destination, specification, timing and export route.

Early is best, especially before a tender number, species package or planting programme is locked. Early review gives time to test source options, preparation windows, freight route, certification and substitutions.

Send destination, botanical names, quantities, size ranges, target delivery window, drawings, photos, project stage, substitution rules and any known import or site restrictions.

Yes. Ornatec can review drawings, botanical names, quantities, sizes, design intent and substitution rules, then identify supply options, risks and practical export pathways.

Yes. Ornatec assesses climate, soil, irrigation, wind, salt, heat, maintenance expectations, pest risk, disease risk and establishment conditions before recommending a species direction.

Yes. Alternatives can be recommended where they better suit climate, availability, size, budget, export readiness, establishment risk or programme while protecting the design intent.

Ornatec reviews each destination against biosecurity, phytosanitary, quarantine, inspection, documentation and freight requirements before confirming whether a practical route exists.

Ornatec reviews origin eligibility, inspection requirements, treatment, packing, quarantine, documentation and receiving-country rules before confirming a route.

Yes. Depending on the project, Ornatec can compare options across Australia, Asia, Europe and other supplier networks to find the most credible supply and export pathway.

Price and availability depend on plant size, grade, origin, preparation time, season, access, certification, treatment, packing, freight method, destination requirements and programme pressure.

Yes. Tender support can include feasibility review, likely sourcing regions, preparation requirements, risk factors, substitution logic and the questions that should be clarified before award.

Yes. Use the contact form for project notes and schedule files. If the package is large, send the enquiry first and Ornatec can confirm the best way to share drawings, scans and photo sets.

Yes. The Knowledge Archive has been designed so scanned project records can later be organised by project, species, country, method, source, confidentiality status and public summary.

The team reviews species, quantities, size expectations, origin options, destination rules, compliance, timing and obvious risk before responding with next steps.